Basis Bay’s suite of managed IT services provide multi-platform midrange to mainframe enterprise hardware maintenance from brand names such as IBM, HP, SUN Microsystems and HDS. Services consist of upgrades, remedial maintenance, preventive maintenance and replacement of parts.

Experienced engineers will assist organizations on per-call basis or via our annual hardware maintenance contract. 24 by 7 helpdesk support is also available for annual maintenance contract. Our large inventory of equipment and parts, coupled with our global outsourcing capabilities enable us to support the requirement for placement of critical parts and provide on-site spare parts.

Our dynamic range of managed IT support services includes:

Enterprise Hardware Maintenance

Managed Maintenance Services (MMS)

Our team of experienced engineers will assist organizations on per-call basis or via our annual hardware maintenance contract. 24 by 7 help desk support is also available for annual maintenance contract. Our large inventory of equipments and parts, coupled with our global outsourcing capabilities enable us to support the requirement for placement of critical parts and provide on-site spare parts.

If you’d like one of our consultants to contact you about our hardware solutions, click here.

MMS is a comprehensive support solution that maximizes your IT investments while delivering critical business value to your organization. We strongly believe that by consolidating your hardware and software support, an organization will be able to streamline manageability, improve productivity and increase efficiency, simultaneously reducing cost.

Enterprise System Support

Other Services

A team of experienced, qualified software specialist engineers are on hand to lend any assistance and enhanced support services 24/7 for multi-platform systems from OS/400, HP-UX, AIX to SOLARIS.

Basis Bay is a great resource for planning and implementing upgrades, installations, or system relocation. Offering both customizable and structured packaged services, we deliver the greatest returns to your organization. Our services includes:

      • Enterprise Hardware Upgrades/Installation
      • Enterprise Hardware Relocation