JOB DESCRIPTION

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ACCOUNT MANAGER

The role of an Account Manager is to assist Basis Bay sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity. The primary role and responsibilities include: 

 

• Build contacts with potential clients to create new business opportunities

• Keep prospective client database updated

• Make cold calls for new business leads

• Support in writing new business proposals

• Work with the support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with the organization’s vision and core values

• Maintain contact with all clients in the market area to ensure high levels of Client Satisfaction

• Conduct market research and coordinate the generation of new business relationships for all product families to enhance the organization’s revenues and profits

• Arrange meetings for senior management with prospective clients

• Follow company guidelines and procedures for the acquisition of customers, submission of tenders etc. 

 

Competencies and Skills Required:

• Those from IT and Airlines industry are encouraged to apply

• Must possess strong customer service skills

• Excellent written and verbal communication

• Must have good negotiation skills

• Must be able to create good presentations

• Must have excellent interpersonal skills

• Must be detail-oriented and an active listener
 

Both fresh graduates and experienced professionals are encouraged to apply.