Engineer managing servers in a data centre

Contact Us

We Would Love to Hear from You.

Are you interested in a Basis Bay service or solution? Do you have questions? Complete the form at the bottom of this page and a member of our sales team will get back to you within 24 hours.

Office Locations Malaysia (Headquarters)
Basis Bay Sdn Bhd

A:
No. 13 & 15, Jalan Perintis U1/52 Temasya Glenmarie, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia
P:
+603 5565 6322
+6012 668 2330
E:
servicedesk@basisbay.com

International Offices

  • Singapore

    12 Marina Boulevard, MBFC Tower 3, Level 17-01, Singapore 018982

  • Australia

    Level 24, Three International Towers, 300 Barangaroo Avenue, Sydney NSW 2000, Australia

  • Hong Kong

    Level 39, One Exchange Square, 8 Connaught Place, Central, Hong Kong

  • Thailand

    Suite 54, 36th Floor, CRC Tower, All Seasons Place, 87/2 Wireless Road, Lumpini Pathumwan, Bangkok 10330, Thailand

  • India

    C-1014, Tower C, Noida One, Plot No. 8, Sector-62, Noida, Uttar Pradesh 201301, India

  • Japan

    Room 1101, Branz Tower Umeda North, 3-16-16 Toyosaki, Kita-ku, Osaka-shi, Osaka, Japan

  • Netherlands

    Hoogoorddreef 9, 1101 BA Amsterdam, The Netherlands

  • Germany

    Ernst-Heinkel-Ring 5-7 in 85662 Honenbrunn künftig Bahnhofstraße 9, 85653 Aving









    Sales & Partnership Enquiries

    For sales discussions, partnership opportunities, or enterprise solution enquiries, organisations can reach out via:
    E: contact@basisbay.com
    P: +603 5565 6200

    Basis Bay supports enterprise clients globally with a strong focus on financial institutions, multinational corporations, and regulated industries.

    Sales and partnership Learn More

    Book a Visit or Consultation

    Connect with our experts to explore how Basis Bay can support your infrastructure, data centre, or enterprise IT requirements.

    You may schedule a consultation with our specialists, book a tour of facilities such as Cyberjaya DC2, or discuss enterprise IT, data centre, or infrastructure solutions tailored to your organisation.

    Book a visit Learn More

    Basis Bay's Customer Support

    For existing customers requiring technical assistance, our support team is available 24x7x365 to help with service requests, incidents and technical support.
    E: servicedesk@basisbay.com
    P: +603 5565 6200 / +6012 668 2330

    Our Service Desk provides support across our IT and Data Centre services, with structured incident handling, troubleshooting, escalation and service management processes.

    Learn More